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Our Shop Policy

Please read our shop policy to ensure you are happy prior to your purchase. 

Customs and personalised orders

All items are customisable and can be personalised with additional extra charges.

The colour of my items can be made in any colour.  If I have no stock of the colour you like please send me an email to [email protected], I am happy to help.  And please allow up to 5 business days for me to restock the colour you want before I start to make your order. 

Pregnancy announcement message. Please feel free to write your own message to Grandparents-to-be or Auntie-to-be etc. Its your call! 


Gift wrapping and packaging 

After I complete finishing your order, they are beautifully wrapped in tissue paper and placed in a gift box. We offer you the gift wrapping services with extra additional charges, please check this page for more info. If you need discrete packaging please contact me. 


Processing Times
The time I need to prepare and order for shipping varies. However my current turn over is 1 - 2 weeks. However in busy season I will take longer to complete your orders. 

Care Instructions
Due to the nature of my items, I recommend handwashing them however some items are suitable for machine washing. Please see individual listings for more information.

Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. 

Payment
We keep your payment information secure.

Sizing details

BABY HAT
Newborn                           11.5 inch   

0 - 3 months                      12 inch  

3 - 6 months                      14 inch

6 - 9 months                      15 inch

9 - 12 months                    16 inch
Toddler (1 - 3 years old)  18 inch
Child (3 - 10 years old)     20 inch


BABY SHOES
Measurements from heel to toe. If you require in different size please message me to complete your order.
Newborn. 3.5 inch
0 - 3 months. 3.75 inch
3 - 6 months. 4 inch
6 - 9 months. 4.5 inch
9 - 12 months. 4.75 inch.

Please read all descriptions carefully before purchasing to ensure you are happy with the product you are ordering. If you have any questions, please feel free to contact me. 

If you are not happy with your purchase, please contact me and I will do my best to rectify the problem for you.  

 

 

 
 
 
 
 
 
 
 
 
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